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Cancellation and Modification Policy

Welcome to Dilyboutique! We want to ensure you have the best online shopping experience with us. Below is our cancellation and modification policy to help you understand the process and conditions related to cancelling or modifying an order.

Cancellation and Modification Timeframe

You can cancel or modify an order within 12 hours of a successful purchase. After this period, the order cannot be cancelled or modified and will proceed with regular processing and shipping.

Cancellation and Modification Procedure

To cancel or modify an order, please contact our customer service department via the email or phone number provided on our website. Please note that cancellations or modifications can only be made within the specified timeframe.

Consequences of Cancellation

If you cancel an order within the allowed timeframe, we will refund your payment via the original payment method.

Contact

If you have any questions or concerns about our cancellation and modification policy, please contact our customer service department. We are happy to assist you.

Vietnam Office: 7, Alley 157/60, Chua Lang Street, Dong Da District, Hanoi, Vietnam

United States Office: 6201 Bonhomme Rd, Houston, TX 77036, United States

Canada Office: 89 Skyway Ave, 2nd Floor - Ste 201, Etobicoke, ON M9W 6R3, Canada

Email: [email protected]

Support: 24/7 Customer Assistance

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